Project Contacts

Demos / Setup / Launch / Integration

To help ensure competency and customer satisfaction, Alexandra Bott handles the initial setup, review, and training process:

Alexandra Bott (CEO)
alexa@sengii.com
THINKING-88 | 844.654.6488

Ongoing Support

You can always reach out to any project contacts, though in the long term it is preferred our ticket system be used for ongoing issue support. A technician will assist as needed.

For all issues please include replication (how to reproduce an issue) and a particular Member ID or Member email address (unique). Including URLs from your browser's address bar is also very helpful, along with screenshots. Any of your staff may email help@sengii.com directly without needing to login to a ticket system. This will generate a ticket automatically used for tracking the issue.

help@sengii.com
844.5.SENGII | 844.573.6444

Emergency Support

You can reach out to anyone at any time in case of emergency. For fast resolution you should create a ticket and call if you do not receive a response as quickly as you'd like.

You may view Network Status at any time via: https://sengii.com/status